We had a leaking water heater that needed to be replaced. We had called the original installer to fix it. We spent days trying to get them to give us a quote and install a new water heater, all the while having to mop up leaking water regularly. Exasperated that we were getting no where, I called Soderlin this morning. They sent Jeff Johnson out within the hour. He was fabulous! He discussed our options with me. Also, he took the time to get on the phone and discuss the options with my husband, who had many questions. With all questions answered, we went ahead with the new water heater, which is part of a high energy system, and not your usual water heater. By 1:00 pm we had the new water heater installed! It was incredible that: 1) Soderlin had the one we needed on hand, 2) that they could get it to us within an hour, and 3) that it could be installed immediately. Jeff was fantastic to work with - professional, personable, knowledgeable, patient with our questions and all around a great person to be working with. We are totally satisfied with the process and workmanship.